Healthcare Operations, Revenue Cycle, and Administration Leaders
Unlock Your Growth with a DiSC Assessment
Build a fulfilling career, improve communication, and lead with confidence.
You are a driven & high achieving leader in healthcare.
Your work is important and you strive to do a great job everyday. Though you're not the one providing direct patient care, you know that your work impacts access to care, patient safety, and satisfaction, whether in the hospital or the clinic.
But you also face unique challenges:
- juggling complex dynamics between physicians, non-clinical leaders, and patients
- steering change in a fast paced and often bureaucratic environment
- managing high stakes decisions
- navigating the intersection of clinical and operational excellence
and this is just the tip of the iceberg.
Your leadership style is the key to a career you love
The DiSC Assessment isn't just about communication
The DiSC is a roadmap to career fulfillment. When you understand your natural strengths, motivations, and behavioral tendencies, you can:
✔️ Lead with ease instead of feeling like you have to work twice as hard to prove yourself
✔️ Communicate more effectively, so your voice is heard and respected
✔️ Make career decisions with confidence, knowing they align with your strengths and core values
✔️ Create stronger relationships at work, reducing conflict and improving collaboration
✔️ Position yourself for growth, leveraging your strengths to open new opportunities
The DiSC Assessment is
Your Key to a Career in Healthcare that fuels you.
Know your strengths. Understand how to move yourself and others to action. Find alignment at work and home.
"I honestly thought the DiSC was just another personality test and I didn't think I needed it. I am so glad I took it because I feel like now I know exactly how to talk to my boss so that she will listen to me. Total game changer."
Mary, AVP Urology Practice
How it works
DiSC Assessment & Debrief
Not just another personality test, the DiSC is a powerful tool to help you understand your leadership style, communication preferences, and habits.
Take the Assessment
Gain a detailed breakdown of your communication and leadership style.
Schedule your Debrief
Understand what your results really mean and how to apply them immediately.
Transform your Leadership
Learn how to align your strengths with your personal and professional goals.
Share with Others
The DiSC will tell you about you. Share your results with your team and your family and watch your communication improve in all areas of life.
Here's what you'll get
DiSC Assessment & personalized debrief
Step 1
Official DiSC Assessment
The DiSC is not just another personality assessment. It's a powerful tool that gives you actionable insights into your leadership style, communication preferences, and behavioral tendencies. This can make the difference between a chaotic workday and a well- coordinated, high performing team.
Step 2
Custom Debrief with DiSC Certified Coach
You can read your report on your own, but you will gain deeper insight and personalized tools with a certified coach. It's difference between reading your own labs versus having a doctor explain the nuance of the data. An expert can help you understand what to pain attention to so that you can make real time decisions that impact your career (and overall well-being).
Step 2
Get Your Personal Leadership Roadmap
Together we will take your DiSC results and create your personal success framework so that you can improve your leadership style, team dynamics, make better decisions, and align your strengths with what you truly want in your career.
Step 4
Immediate Actionable Takeaways
Get clear, practical steps that you can implement immediately to start seeing results in your personal and professional life.
Get ready to...
✔️ Become a more effective communicator: Ever feel like some people really hear you and get you and some people, no matter how hard you work, just cant seem to understand you? Learn the tools to be able to effectively communicate with anyone across your organization.
✔️ Improve Decision-Making: As a healthcare leader you have to make, what feels like, a million decisions per day. Gain a clear understanding of your natural leadership strengths, empowering you to make confident, strategic decisions.
✔️ Strengthen Team Dynamics: You may lead front line, patient facing staff and back end administrative teams. Identify the diverse strengths within your team and harness them to foster collaboration and reduce conflict.
✔️ Boost Operational Efficiency: Streamline your communication and leadership practices to drive improved outcomes and patient care.
✔️ Cultivate a Fulfilling Career: Build a leadership style that not only drives organizational success but also supports your professional growth and satisfaction.
Sarah let go of Imposter Syndrome:
"Understanding that my style is Steady and my boss is Dominant helped me to understand that it's not that he didn't think I was good enough. We just talked about the same thing in different ways. The miscommunication caused me so much angst. Having this info has been amazing and I feel so much more confident."
Lauren created a stronger team:
"I started leading a new team recently and all of our meetings felt tense and unproductive. I has everyone on the team take the DiSC and asked Vicki to do a group debrief. Almost immediately we realized where we were going wrong, from setting the agenda, to how we took turns speaking, the presentation materials, everything. It was eye opening and we are a better team for it."
Ready to get started? Sign up below and get your assessment today!
Meet your Coach and DiSC Certified Consultant
Hi, I'm Vicki
I come from 5 generations of doctors. 5.
Working in healthcare is in my blood.
It seemed to go without saying that I would follow in their footsteps and become a doctor. I have vivid memories of running around the hospital when my Mom rounded on the weekends (different times back then...).
But the sad truth was that I wasn't very good at organic chemistry and I didnt really want to become a doctor.
One day, while working at physician group in college, I had an incredible experience that shaped my career. I got to help a 6 year old get his T&A by getting his pre-authorization done just in time. I saw the look of relief on his dad's face when he realized that, despite his fears, we wouldn't be able to do his surgery because the paperwork hadn't gone through.
And that was that.
I realized right then and there how much impact administrative leaders had over the access, quality, and satisfaction of care.
20 years later...
After nearly 20 years of working in healthcare administration (operations, revenue cycle, project management, system implementation, practice acquisition, and finance) I shifted by career to coaching.
The truth is that working on the back end of healthcare isnt always easy or glamorous. It's also not the most visible work. I firmly believe that those of you that work to support the clinicians who support the patients deserve all the
It's as easy as
1, 2, 3
1. Take the Assessment
Complete the official online DiSC assessment to revel your leadership and communication style.
2. Schedule your Debrief
Book your 90-min with Vicki, a DiSC certified professional coach with nearly 20 years of healthcare administration experience.
3. Transform your leadership
Receive a personalized roadmap and start creating impactful change in your professional AND personal life.
This is for you if:
- You’re ready to overcome communication challenges: Whether it’s bridging the gap between clinical and administrative teams or aligning diverse personalities, the DISC Assessment will give you the tools to connect effectively.
- You want to boost team collaboration: Enhance team dynamics by understanding not only your leadership style but also the diverse strengths of your team.
- You’re seeking clarity in decision-making: Use your natural strengths to make confident, strategic decisions that positively impact your organization.
- You desire a more fulfilling leadership career: Align your leadership approach with your personal values and professional aspirations for greater career satisfaction.
- You aim to drive operational excellence: Streamline processes, reduce conflicts, and create a high-performing, efficient healthcare environment
This isn't for you if:
- You’re satisfied with the status quo: If you’re not experiencing communication challenges or team misalignment, this assessment may not offer the transformative insights you need.
- You prefer one-size-fits-all solutions: This is a personalized approach that works best if you’re committed to tailoring your leadership style based on in-depth self-awareness.
- You're looking for a quick fix: The DISC Assessment is a diagnostic tool that requires reflection and follow-up; it’s designed for leaders ready to invest in long-term change.
- You’re not open to feedback: If you’re unwilling to embrace new insights or adjust your approach, the benefits of the assessment may be limited.
Meet Sarah
Sarah let go of imposter syndrome using DiSC
Sarah came to me frustrated. She knew that she was smart and capable and yet, anytime she walked into a room with physician leaders and senior leaders of her academic medical center, she could never get point across. It's like everything she was saying was falling and deaf ears. This caused stress, worry, and a fear that maybe she really wasnt good enough. It also caused her to work all the time because she thought she could outwork the problem.
When she took the DiSC and had her 90-min debrief, Sarah learned that her leadership and communication style was collaborate and enthusiastic. Her physician leaders however, were more direct and data driven. It's like they were speaking a different language and creating misunderstanding, frustration, and doubt.
Here's what Sarah did after the debrief:
- Reframed her communication to resonate with the audience (more direct when needed)
- Set clear boundaries. Now that she knew that she didnt need to work more or harder, it was easier to say No when she needed to.
- Championed an initiative. Sarah has been wanting to lead a project on the revenue cycle team for months, but the leaders didn't think it was necessary. Learning the most effective way to communicate with the team allowed her to put the project high on the priority list AND lead it.
